Privacy Policy

1. Information We Collect

We, Omas Trading Cont and Services WLL., may collect the following types of personal information:

a. Information you provide directly

When you contact us or submit a request through the Site, we may collect:

• Your name
• Phone number
• Email address
• Service requested (e.g., tyre repair, tyre replacement, puncture fix, or roadside assistance)
• Vehicle type and relevant tyre details
• Location or address for mobile tyre service
• Message or details about your tyre issue
• Any other information you choose to provide

b. Information collected automatically

When you visit the Site, we may automatically collect certain technical information, such as:

• IP address
• Browser type and version
• Device type
• Time zone
• Pages visited
• Referral source
• Search terms
• Cookie and usage data
• How you interact with the Site

2. How We Use Your Information

We, Omas Trading Cont and Services WLL., may use your information to:

• Respond to inquiries and service requests
• Schedule, confirm, and manage tyre repair or replacement appointments
• Coordinate mobile tyre assistance at your location
• Communicate with you by phone, email, WhatsApp, or other channels
• Provide customer support
• Improve our website, services, and user experience
• Monitor website performance and analytics
• Prevent spam, fraud, abuse, or misuse of the Site
• Comply with legal obligations and enforce our rights

3. Cookies and Tracking Technologies

We, Omas Trading Cont and Services WLL., may use cookies and similar technologies to:

• Keep the Site functioning properly
• Understand how visitors use the Site
• Improve performance and usability
• Measure marketing and advertising effectiveness

You can usually control cookies through your browser settings. Blocking cookies may affect some Site functionality.

4. Analytics and Advertising

We, Omas Trading Cont and Services WLL., may use third-party tools such as analytics and advertising services to understand website traffic and improve our marketing.

For example, we may use Google Analytics to better understand how users interact with the Site. Google may collect information according to its own privacy practices. You can learn more through Google’s privacy policy and available opt-out tools.

We may also use advertising or remarketing technologies that use cookies or similar tools to show relevant ads.

5. How We Share Information

We do not sell your personal information. We may share your information only when reasonably necessary, including with:

• Website hosting and maintenance providers
• Analytics providers
• Advertising or marketing partners
• Communication service providers
• Legal, regulatory, or government authorities when required by law
• Professional advisers or service providers helping us operate our business

6. Contact Forms and Communications

If you submit a contact form or contact us by phone, email, or WhatsApp, we may keep a record of that communication so we can respond to your inquiry, provide support, and improve our services.

7. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to respond to inquiries, maintain business records, resolve disputes, and comply with legal obligations.

8. Your Rights

Depending on your location and applicable law, you may have rights regarding your personal information, such as the right to:

• Request access to your personal data
• Request correction of inaccurate data
• Request deletion of your personal data
• Object to or restrict certain processing
• Withdraw consent where processing is based on consent

To make a privacy-related request, contact us using the details below.

9. Children’s Privacy

This Site is not intended for children, and we do not knowingly collect personal information from children. If you believe a child has submitted personal information to us, please contact us so we can review and delete it where appropriate.

10. Third-Party Links

Our Site may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or policies of those third parties. You should review their privacy policies separately.

11. Do Not Track

Some browsers offer a “Do Not Track” setting. Because there is no consistent industry standard for responding to these signals, the Site may not respond differently when such signals are detected.

12. Security

We take reasonable steps to protect the information you provide to us. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, services, legal requirements, or website practices. The updated version will be posted on this page with the revised effective date.

14. Contact Us

If you have questions about this Privacy Policy or want to make a privacy-related request, you can contact Omas Trading Cont and Services WLL. at: